TAKING PRIDE IN PROFESSIONALISM
OFFICER CONDUCT
CITIZEN'S GUIDE TO MAKING COMMENDATIONS OR COMPLAINTS
The UConn Police Department is committed to providing high quality police services to the community. In order to be responsive to community needs, it is necessary to have citizen input. Your constructive comments about our service, good or bad, will help us to improve and to achieve our goals.
COMMENDING EXCEPTIONAL PERFORMANCE
Although our employees do not expect to be thanked for everything they do, recognition of exceptional service is always appreciated.
The best way to commend the actions of a police department employee is to write a brief letter, send an email or complete the department's commendation form. Describe the incident and the actions you think were exceptional. If you don't know the employee's name, information such as the date, time and location of occurrence will help us to identify him or her.
A commendation form may be obtained at Commendation Form.
MAKING A COMPLAINT
It has been our experience that many complaints involve a misunderstanding of police policy or procedure and are often resolved by speaking with supervisory personnel. While we encourage you to try this avenue, we understand that some complaints require a full inquiry.
A complaint can be made by completing a web form, by telephone or in person. When making a complaint in person, do not hesitate to ask for any supervisor on duty.
A Civilian Complaint Form is available in both English and Spanish and once completed may be submitted to a Police Supervisor or the Chief of Police.
A form may be obtained at Civilian Complaint (English) or Civilian Complaint (Spanish).
INTERNAL AFFAIRS
All University of Connecticut Police Department personnel are subject to the department's Standard Operating Procedure Section 25000, as pertains to Internal Affairs.
Annual Statistics
Summary - 2023
| Sustained | Unfounded | Exonerated | Not Sustained | Incomplete | Total Complaint Subjects | |
|---|---|---|---|---|---|---|
| Demeanor | 1 | 1 | 2 | |||
| Use of Force | 1 | 1 | ||||
| Harassment | 1 | 1 | ||||
| Rule Infraction | 1 | 1 | 2 | |||
| Unlawful Detention | ||||||
| Procedural | ||||||
| Improper search | ||||||
| Total | 3 | 1 | 2 | 6 |
Summary - 2022
| Sustained | Unfounded | Exonerated | Not Sustained | Incomplete | Total Complaint Subjects | |
|---|---|---|---|---|---|---|
| Demeanor | 2 | 2 | ||||
| Use of Force | ||||||
| Harassment | 2 | 2 | 4 | |||
| Rule Infraction | 1 | 1 | 2 | |||
| Unlawful Detention | ||||||
| Procedural | 1 | 1 | ||||
| Improper search | ||||||
| Total | 5 | 4 | 9 |
Summary - 2021
| Sustained | Unfounded | Exonerated | Not Sustained | Incomplete | Total Complaint Subjects | |
|---|---|---|---|---|---|---|
| Demeanor | ||||||
| Use of Force | 1 | 1 | 2 | |||
| Harassment | 1 | 1 | ||||
| Rule Infraction | ||||||
| Unlawful Detention | ||||||
| Procedural | 1 | 1 | 2 | |||
| Improper search | ||||||
| Total | 2 | 2 | 1 | 5 |
Summary – 2020
| Sustained | Unfounded | Exonerated | Not Sustained | Incomplete | Total Complaint Subjects | |
|---|---|---|---|---|---|---|
| Demeanor | ||||||
| Use of Force | ||||||
| Harassment | ||||||
| Rule Infraction | 2 | 1 | 3 | |||
| Unlawful Detention | ||||||
| Procedural | ||||||
| Improper search | ||||||
| Total | 2 | 1 | 3 |
Summary - 2019
| Sustained | Unfounded | Exonerated | Not Sustained | Incomplete | Total Complaint Subjects | |
|---|---|---|---|---|---|---|
| Demeanor | 3 | 1 | 4 | |||
| Use of Force | 0 | |||||
| Harassment | 2 | 2 | ||||
| Rule Infraction | 0 | |||||
| Unlawful Detention | 0 | |||||
| Procedural | 4 | 1 | 5 | |||
| Improper search | 0 | |||||
| Total | 6 | 4 | 0 | 1 | 0 | 11 |
Summary – 2018
| Sustained | Unfounded | Exonerated | Not Sustained | Incomplete | Total Complaint Subjects | |
|---|---|---|---|---|---|---|
| Demeanor | 2 | 2 | ||||
| Use of Force | 0 | |||||
| Harassment | 1 | 2 | 1 | 4 | ||
| Rule Infraction | 4 | 1 | 5 | |||
| Unlawful Detention | 1 | 1 | ||||
| Procedural | 2 | 2 | ||||
| Improper search | 0 | |||||
| Total | 5 | 2 | 0 | 7 | 0 | 14 |